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Contact

Do you have questions about your order?

Need advice on which product to choose?

Or help with the navigation of our site?

Would you like more information about shipping?

For answers to these common questions, please check our Frequently Asked Questions page.

Customer Service

If you would like to contact our customer service department, the fastest way is to send an email to info@caractere-paris.com

In the subject line, please include the nature of your inquiry. In your email, please include your full name, billing address and your phone number if you would like use to call you back rapidly.

You can also call us at 020 36 08 1542 (within the UK) or (33) 1 49 89 01 83 (abroad).

Please be advised that we can only help you if:

-You represent a professional business or organisation that seeks a bulk order or product customisation.

-You represent an organization with direct payment information (corporate headquarters, municipal governments, schools, day cares, etc.).

-You have a problem ordering on our site or need more information about a specific product.

You can also send us a fax at (33) 0149890184.



Business Opportunities

Want us to propose a business partnership or exchange resources?

Please send an email to partner@caractere-paris.com


Suggestions about our website or products?


Your opinion matters! Please feel free to send us your comments or suggestions about the site by sending us an email at info@caractere-paris.com


Job?

Would you like to join our team? Send us your resume and a cover letter, or you can view our vacancies on our website by clicking here.